• Date Format: MM slash DD slash YYYY
  • This field is for validation purposes and should be left unchanged.

5 common Issues With the Amazon Kindle Fire HD & How To Fix

The Kindle Fire range by Amazon has been pretty the success story when it comes to the world of Android tablets. Since the original Kindle Fire made its introduction, Amazon’s devices have seen numerous upgrades, with the HD coming in various sizes and offering content for numerous different audiences. Even the most popular products out there have some problems, and we have made the effort to gather some of the most common issues with the Kindle Fire HD that you may notice.

Solutions of Amazon Kindle Fire ID :

Amazon Kindle Fire HD

1. Can’t connect to a PC:

Some people have found that they struggle with connecting their Kin dle Fire HD or HDX to their computer or laptop. While attempting to move files from one location to the other, you may receive a message that the device has stopped responding or been disconnected. In other cases, you might not be able to get the device to appear on your computer as a drive at all.

Solutions:

  • Try turning both your computer and your Kindle Fire HD off for a few seconds, and then back on again. This will reset them both and give them another chance to connect.
  • Attempt using another USB cable, in case the problem is in that, or if you have a spare USB port, try plugging it into that instead.
  • Use an application such as Drop box, to wirelessly transfer your files from your Kindle Fire HD onto your computer and vice versa.

 

2. Cannot connect to Wi-Fi:

There are many reasons why your Kindle Fire HD device may not connect to a Wi-Fi network.

Solutions:

  • Start by ensuring that you do not have Airplane mode activated and that Wi-Fi is on by going to more -Wireless.
  • Restart your Kindle Fire HD.
  • Download a Wi-Fi analyzer app to make sure that channels in your area are not too busy.
  • Make sure your Kindle Fire HD is completely charged then reset the Kindle Fire HD to Factory settings.

 

3. Kindle Fire HD won’t charge:

Users of the Kindle Fire HD have commented on several problems with the battery and charging. Some simply refuse to charge, whereas others will charge only a fraction, and charge very slowly.

Solutions:

  • Turn off your Kindle Fire HD and then charge for a few hours.
  • Try the charger with an alternate device to make sure that the cable or charger is not broken.
  • If the light to indicate charging does not appear, try pushing the cable in further or moving it gently. Some Kindle Fire HD’s have been found to have loose ports. If your port does turn out to be loose, you should contact Amazon to ask for a replacement.
  • Make sure to use the charger cable that you received with your Kindle Fire HD.

If nothing works then visit Kindle fire HD battery replacement near you

 

4. Headphones or speakers not working:

A few users have reported problems with getting audio to come through their headphones or speakers on the Kindle Fire HD or HDX.

Solutions:

  • Make sure that your volume is turned up by tapping the volume up button at the side of the tablet, or check through Settings – Display & Sounds.
  • If your speakers aren’t working, try plugging in a set of headphones then unplugging them again, or soft reboot your tablet by turning it off and on again.
  • If you have a case on your device and your headphones aren’t working properly, try removing the case and trying the headphones again.
  • Try jiggling the headphone jack for gently and see whether it produces audio. If it does, then you may need to contact Amazon about getting a replacement, as your jack or speakers are likely to be faulty.

 

5. Internal errors:

Some users have experienced a message that states “an internal error has occurred” when trying to access some applications.

Solutions:

  • Restart your Kindle Fire HD by pressing the power button down for 20 seconds and then turning it back on again.
  • Turn your internet router off for a few seconds and then back on again to get rid of any network connectivity issues.
  • Make sure that the date and time are correct on your device by swiping down from the top of the screen, More – Date & Time
  • Find the application that won’t load by swiping from the top of the screen and selecting More – Applications – Installed Applications. Once you’ve discovered the app, select Force Stop – Ok – Clear Data – Ok.
  • De-register your Kindle Fire HD; go to more – My account – Deregister. You can then register the device again and see if it has made a difference to the performance.

iconLocaltFind Repair Shop Near You

Search by address

Why iFixScreens.com

180 Days Warranty

We offer a 180 Days warranty on all our repairs. If the original repair fails because of a defect with a part we installed, we will replace the part at no charge.

Expert Techs

You only want the best technicians working on your electronic devices. Our highly skilled staff of technicians are true experts and will get your device working like new.

Same Day Repair

Most repairs can be done same day, while you wait. We know how inconvenient a broken device can be, so we work quickly to fix the issues and get you connected back in.

Free Diagnostics

We believe in a hassle free repair process. We diagnose your device for free. Once we determine what is needed for your repair, we will contact you with an obligation free repair quote. You can choose to continue with a repair, or not, the choice is always yours.

Our Testimonials

Let's Sea What Some Have To Say

  Collin is the master. I had a broken iPad mini. Began by getting a quote from Collin. He answered me right away before this business hours even started. I dropped off the broken iPad mini screen and he was finished in about three hours. They called me up and had it ready. Collin was friendly and knows his stuff. I suggest anyone who broke their screen to check them out. "

manager

Kristofor N.

  My husband and I just got both of our iPhones repaired at the Shirley location. We couldn't be more happy. Our iPhones look and feel brand new!! Both technicians, Ali and Marisol, are wonderful, knowledgeable, professional and caring! Being, that we walked into the store fifteen before eight we were afraid that we would have to leave our iPhones there until tomorrow. "

women

Danie Lynn

  My 9 year old dropped his iPad mini shattering the screen and was devastated. I found this place through groupon and immediately purchased a voucher. The carle place store is amazing. Very clean and faster than i had expected. I went in and Nora greeted me. She is courteous and professional. I asked how long it would take and she surprised me by saying less than an hour. "

women

Stephanie Ann

What can we Fix for you today?

Let us know!

We love to hear what you think - good, or bad! Fill in the form below and we’ll get back to you as soon as we can!