I hope you enjoy reading this blog post.Get your device fixed at ifixscreens.com. Start Your Repair

5 Common Issues With The Amazon Kindle Fire HD & How To Fix

The Kindle Fire range by Amazon has been a pretty success story when it comes to the world of Android tablets. Since the original Kindle Fire made its introduction, Amazon’s devices have seen numerous upgrades, with the HD coming in various sizes and offering content for numerous different audiences. Even the most popular products out there have some problems, and we have made the effort to gather some of the most common issues with the Kindle Fire HD that you may notice.

Solutions Of Amazon Kindle Fire ID :

5 Common Issues With The Amazon Kindle Fire Hd &Amp; How To Fix

1. Can’t Connect To A PC:

Some people have found that they struggle to connect their Kindle Fire HD or HDX to their computer or laptop. While attempting to move files from one location to another, you may receive a message that the device has stopped responding or been disconnected. In other cases, you might not be able to get the device to appear on your computer as a drive at all.


  • Try turning both your computer and your Kindle Fire HD off for a few seconds, and then back on again. This will reset them both and give them another chance to connect.
  • Attempt using another USB cable, in case the problem is in that, or if you have a spare USB port, try plugging it into that instead.
  • Use an application such as Dropbox, to wirelessly transfer your files from your Kindle Fire HD onto your computer and vice versa.

2. Cannot Connect To Wi-Fi:

There are many reasons why your Kindle Fire HD device may not connect to a Wi-Fi network.


  • Start by ensuring that you do not have Airplane mode activated and that Wi-Fi is on by going to more -Wireless.
  • Restart your Kindle Fire HD.
  • Download a Wi-Fi analyzer app to make sure that channels in your area are not too busy.
  • Make sure your Kindle Fire HD is completely charged then reset the Kindle Fire HD to Factory settings.

3. Kindle Fire HD Won’T Charge:

Users of the Kindle Fire HD have commented on several problems with the battery and charging. Some simply refuse to charge, whereas others will charge only a fraction, and charge very slowly.


  • Turn off your Kindle Fire HD and then charge for a few hours.
  • Try the charger with an alternate device to make sure that the cable or charger is not broken.
  • If the light to indicate charging does not appear, try pushing the cable in further or moving it gently. Some Kindle Fire HDs have been found to have loose ports. If your port does turn out to be loose, you should contact Amazon to ask for a replacement.
  • Make sure to use the charger cable that you received with your Kindle Fire HD.

4. Headphones Or Speakers Not Working:

A few users have reported problems with getting audio to come through their headphones or speakers on the Kindle Fire HD or HDX.


  • Make sure that your volume is turned up by tapping the volume up button at the side of the tablet, or checking through Settings – Display & Sounds.
  • If your speakers aren’t working, try plugging in a set of headphones and then unplugging them again, or soft reboot your tablet by turning it off and on again.
  • If you have a case on your device and your headphones aren’t working properly, try removing the case and trying the headphones again.
  • Try jiggling the headphone jack gently and see whether it produces audio. If it does, then you may need to contact Amazon about getting a replacement, as your jack or speakers are likely to be faulty.


5. Internal errors:

Some users have experienced a message that states “an internal error has occurred” when trying to access some applications.


  • Restart your Kindle Fire HD by pressing the power button down for 20 seconds and then turning it back on again.
  • Turn your internet router off for a few seconds and then back on again to get rid of any network connectivity issues.
  • Make sure that the date and time are correct on your device by swiping down from the top of the screen, More – Date & Time
  • Find the application that won’t load by swiping from the top of the screen and selecting More – Applications – Installed Applications. Once you’ve discovered the app, select Force Stop – Ok – Clear Data – Ok.
  • De-register your Kindle Fire HD; go to more – My account – Deregister. You can then register the device again and see if it has made a difference to the performance.

Related Post:

Insert Table of Contents

Got Cracked


Amazon Kindle Fire, Kindle Fire HD

About the author

Ravi Shah

Ravi is the head of Content Strategy at iFixScreens Corporate. With over a decade of experience writing technical content for his readers, Ravi has helped thousands of readers with helpful content, tips, and tricks. He mainly writes content related to gadget repairs, such as iPhones, Smartphones, tablets, and laptops.

Question? Send me an email info@ifixscreens.com