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The 5 Most Common Samsung Galaxy Problems And How To Fix Them

Samsung Galaxy phones are renowned for their innovative features and design, but even the best tech can experience hiccups. If your Galaxy phone is acting up, don't get worried!

Here's a breakdown of the five common problems of  Samsung mobiles and how to get your phone back in top shape:

The 5 Most Common Samsung Galaxy Problems And How To Fix Them

Key Takeaways

  • Addressing the most frequent issues encountered with Samsung Galaxy devices.
  • Identifying problems to facilitate effective troubleshooting.
  • Acknowledging that addressing common Samsung Galaxy problems is feasible with the right knowledge and solutions.
  • Encouraging users to stay informed and proactive in maintaining their devices for optimal performance.

1. Screen Issues

Screen Issues

From unresponsive touchscreens to ghost touches, display problems can be frustrating.  

Experiencing a situation where your phone becomes unresponsive during regular use, with the screen failing to register touch input, might suggest an issue with your phone's cache.


  • if your screen momentarily becomes unresponsive, a quick resolution is to lock and then unlock your phone using the power button.

  • For unresponsive screens, try restarting your phone. 

  • If the issue persists, check for screen protector interference or software updates (Settings > Software update).

  • Consider enabling "Accidental touch protection" within Display settings for ghost touches.

2. Battery Drain:

Battery Drain

If your Samsung phone's battery depletes unusually quickly, it doesn't necessarily indicate poor battery health alone, as it's almost every day across all devices. Various other factors could contribute to this, and controlling them can help you achieve a better battery life throughout the day.


  • Identify battery-draining apps (Settings > Battery) and optimize settings like location, brightness, and background app refresh. 

  • Disable GPS, wi-fi, NFC, Bluetooth, and other connectivity features when unused. 

  • Utilize a phone optimizer to clean up apps.

  • Activate Power Saving Mode. Reduce screen brightness.

  • Disable the Always On Display feature.

  • Eliminate Live Wallpapers.

  • One UI 2.1 on the Galaxy S20 and newer offers even more granular battery management features.

If your phone doesn't turn on, try charging it. If that doesn't work by applying the above methods, the battery may be broken. You could try to replace the battery, or take a Samsung Galaxy phone to a repair shop to be checked by a certified professional.

3. Overheating Issue

Overheating Issue

Overheating primarily correlates with your phone's battery, especially if it is old or weakened. Additionally, environmental temperature significantly influences the heating levels of your phone, often noticeable during warmer seasons.

Charging habits also play a role. Simultaneous charging and usage can elevate your phone's temperature to abnormal levels.


  1. To avoid Samsung screen overheating, keep your phone in areas with average temperatures during usage.

  2. Avoid exposing your phone to direct sunlight.

  3. Please refrain from using your phone while it is charging.

  4. Turn off Mobile Data (4G) when not in use.

  5. Consider replacing your phone's battery with a new one to address the issue at its core if nothing works.

4. Wi-Fi & Connectivity Issues:

Wi-Fi &Amp; Connectivity Issues

Dropped connections or slow data speeds can be a significant pain. 

While using a Samsung mobile, lack of connectivity to a wi-fi network shouldn't cause concern. When using a Samsung mobile, signal disruptions may be the reason for connection issues; it's not a direct issue with your phone, but with connecting to wi-fi.


  • Forget and reconnect to the wi-fi network. 

  • If the issue persists, try resetting your network settings (Settings > General management > Reset > Network settings reset). 

  • Place the device in Airplane Mode for 10 to 15 seconds to resolve this issue.

  • Remember to back up your wi-fi passwords beforehand!

5. App Misbehavior:

App Misbehavior

Encountering trouble downloading apps from the Play Store on your Samsung Galaxy phone can be frustrating. But fear not, fellow Galaxy user! Let's look into the common causes and solutions to get those apps flowing again.


  • Ensure you have a stable internet connection. Try switching between wi-fi and mobile data to see if that resolves the issue.

  •  If using mobile data, verify you haven't exceeded your data limit, which can restrict downloads.

  • Go to Settings > Apps > Download Manager > Force Stop > Clear Cache. This resets the app and sometimes clears download hiccups.

  • Open the Play Store, tap your profile icon, click Settings > About, and check for updates. An outdated Play Store can cause download issues.

  • Ensure you're logged in to the correct Google account associated with your Play Store purchases. Double-check for any typos or login errors.

  • Ensure the payment method linked to your Google account is valid and has sufficient funds. Update any expired card information.

  • Galaxy S10/S10e models might have issues with specific Play Store versions. Try updating or downgrading the Play Store app through APKMirror (at your own risk).

  • Some solutions might differ slightly depending on your phone's One UI version (e.g., One UI 2.1 on S20+). As a first and the most common solution, consult Samsung's specific troubleshooting guides for your phone model and software version available on Samsung support for further assistance.

Additional Tips:

  • Restart Your Phone: A simple restart can often resolve temporary software glitches.
  • Check App Compatibility: Ensure the app you're trying to download is compatible with your phone's model and Android version.
  • Remove Corrupted Downloads: If specific apps are stuck, try pausing and restarting their download or removing them entirely.
  • Factory Reset (Last Resort): If all else fails, consider a factory reset (Settings > General Management > Reset > Factory data reset). Remember to back up your data beforehand!

5 Common Samsung Problems: Final Thoughts

Samsung Galaxy phones have innovative features, but even the most advanced tech encounters problems. Thankfully, you can keep your Galaxy phone running smoothly by tackling the five most common issues like battery drain, screen problems, and app misbehavior.

Remember, simple fixes like restarting your phone, clearing cache, and updating software often work wonders. For more complex issues, explore options like optimizing settings, replacing the battery, or seeking professional repair.

Don't let the 5 most common problems, like an unresponsive power button or a slow wi-fi network, disrupt your mobile experience. By equipping yourself with the knowledge and solutions outlined in this blog, you can effectively resolve these issues and empower yourself to navigate the digital world with confidence.

If you encounter a problem beyond this blog's scope, remember that Samsung support or iFixScreens is always available for further assistance. Whether it's a screen issue requiring repair, Bluetooth connectivity woes, or app-related hiccups,  our resources and expertise at iFixScreens can help you get back on track.


Q: What are the most common problems with Samsung Galaxy smartphones?

A: The most common problems with Samsung Galaxy smartphones include issues with battery life, screen damage, software glitches, and connectivity problems.

Q: How can I improve the battery life of my Samsung Galaxy smartphone?

A: To improve the battery life of your Samsung Galaxy smartphone, you can try clearing background apps, adjusting screen brightness, or replacing the battery if it's no longer holding a charge effectively.

Q: What are the standard solutions for connecting a Samsung Galaxy phone to wi-fi?

A: Common solutions for connecting a Samsung Galaxy phone to wi-fi include restarting the phone, checking the router settings, and ensuring the phone's software is up to date.

Q: What are the practical solutions for everyday problems of Samsung mobiles?

A: Effective solutions for everyday problems of Samsung mobiles include seeking professional repair for hardware issues, performing software updates, and troubleshooting connectivity problems.

Q: How can I resolve software glitches on my Samsung smartphone?

A: You can resolve software glitches on your Samsung smartphone by clearing the app cache, performing a factory reset, or seeking assistance from Samsung support for more advanced troubleshooting.

Q: What should I do if my Samsung phone's screen touch sensitivity doesn't work correctly?

A: If your Samsung phone's screen touch sensitivity doesn't work correctly, you can try adjusting the touch sensitivity settings in the phone's settings or consider seeking professional assistance for screen repair.

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About the author

Ravi is the head of Content Strategy at iFixScreens Corporate. With over a decade of experience writing technical content for his readers, Ravi has helped thousands of readers with helpful content, tips, and tricks. He mainly writes content related to gadget repairs, such as iPhones, Smartphones, tablets, and laptops.

Question? Send me an email info@ifixscreens.com