Frequently Asked Questions

We understand that your device is “your baby” and you want to leave it in the best of hands.  That’s why at iFixScreens we want you to provide you with a list of the most common questions we get…and the answers to those questions…so you have complete confidence in trusting your repair to our professionals. If you have any other question which is not covered below, feel free to contact us and we will be happy to assist you.

General Questions

Mail-In Repairs and Shipping

Water Damage or Motherboord Repair Service

Glass & LCD Replacement Service

Our low price guarantee ensures that we always offer the best price to our customers. Just bring in any local competitor's published price for the same repair, and we will happily match and beat their price by $5. The repair price must be a regularly published price. This offer does not apply to competitor's specials, coupons or other discounts.

How to match Repair Price to another retailer's price:

Just request the price match right at the register while checking in a device for repair. Please remember, once the work order is printed and signed the price is not subject to change. 

The following are guidelines and limitations: Price matching is only available for repair services listed on The price in question must be published (either print or online) by a local retailer with a brick and mortar store front within 5 miles of the location. We reserve the right to verify the price of the identical, in-stock repair components at the retailer location (i.e., size, model, brand, color, spec). We do limit quantities to one-per-customer, per repair, per day. 

Lowest Price Guarantee does not apply to: Repair Prices from auctions or retailers requiring memberships. Prices from mobile repair providers, or any repair provider without a brick and mortar store front. Repair prices that are dependent on add-ons, other items, fees, or charges, Bundle offers, instant rebates, mail-in offers, Groupons, or offers that include financing. Prices that require minimum purchases amount or quantity. Repair prices that other retailers have listed as clearance, close out, liquidation, special hour/flash/limited quantity offers. Repair prices that utilize damaged or used components. Misprinted or inaccurate prices

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