Frequently Asked Questions

We understand that your device is “your baby” and you want to leave it in the absolute best hands possible. That’s why at iFixScreens we trust in providing absolute transparency to our customers. Read more to get the answers to some of our customer's most frequently asked questions relating to repairs at our iFixScreens stores. In case you have any other questions which are not covered below, please feel free to contact your local iFixScreens store and we will be happy to assist you further.

If you don't find the answer you're looking for don't hesitate to call us at (855) 462-4349

General Questions

Mail-In Repairs and Shipping

Water Damage or Motherboord Repair Service

Glass & LCD Replacement Service

With our lowest price guarantee, we ensure that you always get the best price across all the repairs. Just bring in any local competitor's published price for the same repair. And we will happily match and beat that price by $5. The repair price must be a regularly published price. This offer does not apply to competitor's specials, coupons or other discounts.

How to match iFixScreens.com Repair Price to another retailer's price?

Just request the price match right at the register while checking in a device for repair. Please remember, once the work order is printed and signed the price is not subject to change. 

The following are guidelines and limitations: Price matching is only available for repair services listed on iFixScreens.com. The price in question must be published (either print or online) by a local retailer with a brick and mortar store front within 5 miles of the iFixScreens.com location. We reserve the right to verify the price of the identical, in-stock repair components at the retailer location (i.e., size, model, brand, color, spec). We do limit quantities to one-per-customer, per repair, per day. 

Lowest Price Guarantee does not apply to: Repair Prices from auctions or retailers requiring memberships. Prices from mobile repair providers, or any repair provider without a brick and mortar store front. Repair prices that are dependent on add-ons, other items, fees, or charges, Bundle offers, instant rebates, mail-in offers, Groupons, or offers that include financing. Prices that require minimum purchases amount or quantity. Repair prices that other retailers have listed as clearance, close out, liquidation, special hour/flash/limited quantity offers. Repair prices that utilize damaged or used components. Misprinted or inaccurate prices