Apple’s iPhones consistently rank at the top of the sales charts. When smartphone giant launched iPhone 6 and iPhone 6 Plus, it sold 14.2 million iPhone 6s units in calendar Q2 2016. But along with its huge popularity and appeal, unfortunately, the device is reported to have suffered from many design defect.
Some of the common issues in iPhone 6 and iPhone 6 Plus devices are–
- Gray, flickering bar at the top of their display
- An unresponsive touchscreen is known as ‘Touch Disease’ caused by iPhone bending
iPhone 6 has a flawed design that’s being dismissed by Apple and many of its followers. The problem is the obvious weak point within the chassis of the iPhone 6 Plus. Even display models at the Apple Store have been found slightly bent by kid vandals. The underfill that connects touchscreen chips to the rest of the device isn’t failing due to heat but thanks to physical deformation of the device.
According to the court documents published by US District Court Judge Lucy Koh, Apple’s tests concluded that the iPhone 6 was 3.3-times and the iPhone 6 Plus 7.2-times more likely to bend than the iPhone 5S. Still, Apple went ahead with the release, leading to the controversy of bendgate. Apple remained silent when many users reported that their new iPhones were warping in their pockets. Caving to mounting pressure, the company responded to the situation with the following remarks:
“With normal use, a bend in iPhone is extremely rare and through our first six days of the sale, a total of nine customers have contacted Apple with a bent iPhone 6 Plus. As with any Apple product, if you have questions please contact Apple.”
What is more appalling is that on an average Apple charges iPhone 6 and iPhone 6 Plus owners $149 to fix the touch disease despite the fact that the flaw lies in the fundamental design of the device.