Google Pixel 3 and Pixel 3 XL Common Problems
Google brings a lot to the market, especially in the camera and software departments. The newly launched Pixel 3 and Pixel 3 XL come with brilliant cameras and software, but just like the Pixel 2 series, the new smartphones also have their own issues. Google’s Pixel 3 and Pixel 3 XL have suffered from some annoying flukes and problems since their launch.
Here’s the list of issues with Google Pixel 3 and Pixel 3 XL:
Google Pixel 3 Camera Problem:
Pixel 3 and Pixel 3 XL are affected by bugs and software glitches. The latest in that story is a camera bug that seems to be affecting only the Pixel 3 and not the Pixel 3 XL. The issue here is that every time you try to use the camera from within a third-party camera app, the main camera would crash or become non-responsive.
The only viable solution in such a scenario is to restart the device. Google says it has identified a fix and will roll out the same.
Call quality and connectivity issues:
A number of Google Pixel 3 and Pixel 3 XL users have taken to Google Product forums to report issues related to call quality and call connectivity on their devices. Sound during calls includes variable, tinny, and even inconsistent audio to call connection times and issues with the microphone.
The issue doesn’t with any particular device type; country, or model, and it seems to affect both Wi-Fi as well as cellular calls. Device replacement and even software reset do not seem to fix the problem. Google has not issued any comments at the time of writing.
Vibrations for notifications during video recording:
Some Pixel 3 users are seeing that their device will “still vibrate for the incoming notifications” while video recording. The vibration from the notification will cause the video to distort and lose concentration while recording. Ideally, most Pixel devices should block out the vibration and the sound of the notifications when the user is recording the video. However, on Google Pixel 3, the software is not blocking the vibration and the sound.
Pixel screen flickering issue:
The issue caused the display to brightly light up in some parts while the other portions are dimly lit. Users are assuming that this is connected to the display sensor which may be malfunctioning. There have been other devices that faced similar issues which were later fixed with software updates, and are these are verified, then Google will probably come up with a quick update to fix this issue.
Fast charging issue with third-party wireless chargers:
While the two new Pixel smartphones support fast wireless charging at 10W, it seems restricted to the Pixel Stand only. Users are reporting that when third-party chargers, wireless charging is being capped at 5W.
Sound in the speaker at certain frequencies:
Some Google Pixel 3 users are complaining about distorted or buzzing sounds from the bottom speaker. Some people also complain that this problem persists even at a low volume.
Google has acknowledged the issue and promised that it’ll be fixed soon via an upcoming software update. The information was provided to a Twitter user by a Google support agent.
Poor audio in video recording:
A lot of Pixel 3 users have complained about audio quality issues when recording videos on smartphones. The issue also came into the limelight when a pair of popular YouTubers compared the recording audio quality with the iPhone XS Max. The Pixel 2 XL also had a similar issue where the audio appeared to be distorted and high-pitched. While Google issued a software update to fix this issue, this time around, the issue seems to be a little different.
Soon after users started complaining, Google issued a statement saying that it has specifically tuned the audio to reduce the background noise, while optimizing the spoken words. In short, Google is saying that it is by design and not a problem as such.
A lot of users have reported memory management issues that kill background apps. Among the prominently used cases, music and podcast apps just close without offering any warning. This could be because the Android OS needs more RAM to be free. Maybe, a flagship smartphone with 4GB of RAM in 2018 wasn’t a good idea after all.
The camera fails to save pictures:
Pixel 3 and Pixel 3 XL sometimes fail to save the pictures. A lot of users have complained about the same on Reddit which also means that it is not an isolated issue. Complains have already been noted on Google Product Forums, but Google is yet to respond. Some users did note that the problem could be caused by the Doze battery saving feature, and disabling it worked to fix the problem for some users.
Wi-Fi fails to connect:
This is one problem that causes occasionally where the Pixel device to fail to automatically latch on to the Wi-Fi network even when it is in coverage. We have been facing the same issue on our Pixel 3 XL and Pixel 2 XL where even after turning on Wi-Fi, it doesn’t connect with the network for a while. The issue seems to be particularly with 802.1x EAP networks. Some users on Reddit and other forums have also been reporting about speed drop issues.
Overheating during charging, leading to shutdowns:
It’s normal for all smartphones to get a little hot while being charged. However, in the case of Google’s newest Pixel 3, this problem is more painful. In some cases, the issue is so bad that it causes the smartphone to shut down. As per reports, the issue seems to crop up when the smartphone is used for a resource-intensive task (e.g. extended video call) while it’s being charged.
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