• Date Format: MM slash DD slash YYYY
  • This field is for validation purposes and should be left unchanged.

Samsung Warning: Replace Galaxy S10 and Note 10 Fingerprints Now

 

Samsung has issued a major warning for people using its latest smartphone – Samsung Galaxy S10 and Note 10. The company has said that the phones’ in-display fingerprint scanners suffer from critical security vulnerability, an issue that needs to be resolved by replacing the fingerprint registered on the devices.

Any Fingerprint can unlock Samsung Galaxy S10 and Note 10:

Three days after Samsung confirmed an issue with the innovative in-display fingerprint reader on its Samsung galaxy S10 and Note 10 smartphones, the company has issued an even more serious warning for millions of users. The issues related to the use of gel covers which seem to enable any fingerprint to unlock the devices. The issue is so serious, that Samsung has told owners who use any front screen covers to “refrain from using the cover until your device has been updated with a new software patch.” The new warning from Samsung goes even further though, telling users who have deployed covers to replace the fingerprints stored on their devices.

Replace galaxy S10 and Note 10 Fingerprints now

 

Samsung had already said it was “aware of the case of the malfunctioning fingerprint recognition and will soon issue a software patch.” And there’s an update here also: Samsung has assured that software update will be available during the week of October. “Once updated,” the company says, “scan your fingerprint in its entirety, so that all portions of your fingerprint, including the center and corners have been fully scanned.” Basically, users are advised to replace all the biometric data on the device.

The new Qualcomm in-display technology in the S10 and Note10 has always been a challenge for screen protectors. A small gap between the protector and the screen resulted in recognition challenges. But one fix at least seems to capture a successful fingerprint match from the original user within the gel cover—essentially applying that correct fingerprint when pressure is applied. This means any person can unlock the device and access its data and any other apps opened by the biometric security.

 

Warning:

 

Now, Samsung wants users to ditch their screen protectors

Along with the confirmation, Samsung also issued advisory urging users to ditch these silicone screen protectors. Samsung Phone Repair

The action, the South Korean giant said, will prevent the phones from accepting unauthorized fingerprints until the fix is available.

 

Have to Do the Fingerprint Registration Again:

 

Once the update reaches your device and gets installed Samsung wants you to ensure that the scanning of your fingerprint is carried out once again. This time, the manufacturer asks users to take care to get the full finger covered from end to end and save the same. This should protect your device from being unlocked by anyone besides you or any other person you have permitted to.

Samsung has not clarified if it is OK to fix a screen protector after the software is updated to handle such issues. In its earlier communication, the company had said only accessories authorized by it should be purchased and fixed/used on its devices.

Having Problem in your Samsung galaxy smartphone? Visit here

iconLocaltFind Repair Shop Near You

Search by address

Why iFixScreens.com

180 Days Warranty

We offer a 180 Days warranty on all our repairs. If the original repair fails because of a defect with a part we installed, we will replace the part at no charge.

Expert Techs

You only want the best technicians working on your electronic devices. Our highly skilled staff of technicians are true experts and will get your device working like new.

Same Day Repair

Most repairs can be done same day, while you wait. We know how inconvenient a broken device can be, so we work quickly to fix the issues and get you connected back in.

Free Diagnostics

We believe in a hassle free repair process. We diagnose your device for free. Once we determine what is needed for your repair, we will contact you with an obligation free repair quote. You can choose to continue with a repair, or not, the choice is always yours.

Our Testimonials

Let's Sea What Some Have To Say

  Collin is the master. I had a broken iPad mini. Began by getting a quote from Collin. He answered me right away before this business hours even started. I dropped off the broken iPad mini screen and he was finished in about three hours. They called me up and had it ready. Collin was friendly and knows his stuff. I suggest anyone who broke their screen to check them out. "

manager

Kristofor N.

  My husband and I just got both of our iPhones repaired at the Shirley location. We couldn't be more happy. Our iPhones look and feel brand new!! Both technicians, Ali and Marisol, are wonderful, knowledgeable, professional and caring! Being, that we walked into the store fifteen before eight we were afraid that we would have to leave our iPhones there until tomorrow. "

women

Danie Lynn

  My 9 year old dropped his iPad mini shattering the screen and was devastated. I found this place through groupon and immediately purchased a voucher. The carle place store is amazing. Very clean and faster than i had expected. I went in and Nora greeted me. She is courteous and professional. I asked how long it would take and she surprised me by saying less than an hour. "

women

Stephanie Ann

What can we Fix for you today?

Let us know!

We love to hear what you think - good, or bad! Fill in the form below and we’ll get back to you as soon as we can!