Question 1

What is the iFixScreens customer service phone number?

Accepted Answer

You can reach iFixScreens customer service at (855) 462-4349. Our support team is available Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. We offer toll-free support for all device repair inquiries, quotes, appointments, and warranty questions in English and Spanish.

Question 2

What are iFixScreens hours of operation?

Accepted Answer

Most iFixScreens locations are open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. However, hours may vary by location. We recommend calling your nearest store or checking our locations page for specific hours. The corporate office is open Monday through Friday from 9:00 AM to 5:00 PM.

Question 3

Where is the iFixScreens corporate office located?

Accepted Answer

The iFixScreens corporate headquarters is located at 1311 W Spring St, Suite B, Monroe, GA 30655. This is our main office for corporate inquiries, franchise opportunities, business partnerships, and media relations. The corporate office is open Monday through Friday from 9:00 AM to 5:00 PM.

Question 4

How do I track my repair order?

Accepted Answer

You can track your repair status online at https://ifixscreens.com/track-your-repair/ using your order number and email address. Alternatively, call (855) 462-4349 with your repair ticket number for real-time status updates from our support team, or contact your specific store location directly.

Question 5

Can I email iFixScreens customer support?

Accepted Answer

Yes, you can email our customer service team at info@ifixscreens.com for general inquiries. For technical support, email support@ifixscreens.com. For business partnerships and corporate accounts, contact business@ifixscreens.com. For franchise opportunities, email franchise@ifixscreens.com. We typically respond within 24 hours during business days.

Question 6

Does iFixScreens offer mail-in repair services?

Accepted Answer

Yes, we offer nationwide mail-in repair services. Visit https://ifixscreens.com/device-mail-in-repair/ for instructions on shipping your device safely. We provide prepaid shipping labels, secure packaging guidelines, and offer the same 180-day warranty as in-store repairs. Typical turnaround is 3-5 business days after we receive your device.

Question 7

How do I schedule a repair appointment?

Accepted Answer

You can schedule a repair appointment online at https://ifixscreens.com/start-repair/, call (855) 462-4349, or walk into any of our 30+ locations. Most repairs are completed same-day without an appointment, typically within 30-45 minutes. We recommend scheduling for complex repairs or to guarantee service time.

Question 8

What is iFixScreens warranty policy?

Accepted Answer

We offer a 180-day hassle-free warranty on all parts and labor for our repairs. Select repairs may also come with a lifetime warranty option. The warranty covers defects in parts and workmanship. You can find complete warranty details on our terms and conditions page at https://ifixscreens.com/about-us/terms-and-conditions/.

Question 9

How do I request a bulk or corporate partnership?

Accepted Answer

For corporate, government, or educational institution partnerships, please contact our business team at business@ifixscreens.com or call (855) 462-4349. We offer bulk device repair services, fleet management, on-site repairs, and special pricing for businesses and organizations. Our team is available Monday through Friday from 9:00 AM to 5:00 PM.

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Get in Touch with iFixScreens

Have a question? Need help? Contact us.

Customer Support

(855) 462-4349

Looking to do repair?