iFixScreens.com operates the https://ifixscreens.com/ and its affiliated website as well as retail locations found on https://ifixscreens.com/locations/, which provides in-store, mobile, and mail-in electronics repair & sale services. This page is used to inform the website and our retail stores' visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the iFixScreens.com website, or services provided in our retail stores.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at https://ifixscreens.com/about-us/terms-and-conditions/ unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our services, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

iFixScreens.com also automatically gathers and stores certain information in our server logs about the use of our services, including the number of unique visitors, the frequency of visits, how users interact with our services, user experience preferences, and other information that may help us improve the user experience, market our products, mitigate the fraudulent activity and comply with legal requirements. Such information may include personal information such as IP address, Unique Device Identifier, the content of web pages, a transaction with APIs (Application Program Interface), transactions with IVR (Interactive Voice Response) systems, activity and content of visitor interaction with call center representatives; application usage activity, hardware information, hardware and system settings, browser type, browser language, the date and time of your request, or referral URL. Search queries may be saved and data later used to see which pages on the website garner the most attention from customers. Cookies, Pixel Tags, and Using a Third-Party Account iFixScreens.com and its partners use cookies or similar technologies on our websites to analyze trends, administer the site, track users’ movements around the site, tailor and deliver advertising that may be more relevant or interesting to you, and to gather demographic information about our user base as a whole.

Cookies

Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these "cookies" to collect information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Do Not Track

Do-Not-Track is a public-private initiative, http://www.w3.org/2011/tracking-protection/, that has developed a technical “flag” or signal that an end-user may be able to activate within their browser software to notify sites that they do not wish to be “tracked” by third parties as defined by the initiative. The initiative, however, has not reached a consensus as to exactly what technical or other actions those parties receiving the signal should take. As a result, Do-Not-Track has not yet been standardized and most sites, including our sites, do not alter their behavior or change their services when they receive a “do-not-track” flag or signal. You can, however, make decisions about your privacy and the advertisements you receive. The methods for doing so vary from browser to browser, and from version to version. You can obtain up-to-date information about blocking and deleting cookies via these links:

https://support.google.com/chrome/answer/95647 (Chrome);

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

https://www.opera.com/help/tutorials/security/cookies/ (Opera);

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer); https://support.apple.com/kb/PH21411 (Safari);

and https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

Associations in the digital advertising ecosystem provide methods for specifically opting out of interest-based advertising, including the Digital Advertising Alliance click here and the YourOnlineChoices page click here. Please note, however, that if you do decide to block cookies or similar technologies, some parts of our sites may not function correctly.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Using a Third-Party Account on our Services

If you use a third-party service (such as Google, Facebook, or other social media platforms) to create an account, we may receive personal information that you allow such third-party service to share with us such as your name, e-mail address, profile picture, or other personal information. The third-party service may also collect information about you that you have agreed to in their terms of service or privacy policy. Please check with the third-party service for more details.

Sharing

iFixScreens.com may share your personal information with companies that are affiliated (that is, that control, are controlled by, or are under common control) with iFixScreens.com. We may also share your personal information with non-affiliated companies to assist us in providing, maintaining, and operating our services or marketing. These companies are required to comply with the principles set out in this policy and only use such information for the purposes for which it was provided to them; and There may be instances when iFixScreens.com may disclose personal information without providing you with a choice in order to protect the legal rights of iFixScreens.com, other affiliated companies or their employees, agents, and contractors; to protect the safety and security of visitors; to protect against fraud or for risk management purposes, or to comply with the law or legal process. In addition, if iFixScreens.com sells all or part of its business or makes a sale or transfer of assets or is otherwise involved in a merger or business transfer, iFixScreens.com may transfer your personal information to a third party as part of that transaction.

Security

We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

For non-U.S. residents

We may transfer personal information that we collect about you outside of the country in which it was collected. If you are visiting from the European Union or other region with laws governing data collection and use that may differ from U.S. law, please note that you are transferring information about yourself, including your personal information, to a country and jurisdiction that does not have the same data protection laws in place as the European Union or other region. By doing so, you are consenting to the transfer of information about yourself, including your personal information, to the United States, as described in this Policy.

Your California privacy rights

California Shine the Light Law

California residents may opt out of iFixScreens.com disclosing their personal information to third parties for their marketing purposes. If you are a California resident and do not want iFixScreens.com to disclose your information to third parties for their marketing purposes, please contact us by any of the ways described in the Contact Us section below and we will respond within 30 days.

California Consumer Privacy Act (CCPA)

The CCPA provides privacy protections for California consumers through the provision of certain disclosures and granting of specific rights. If you are a California consumer, the following sections provide you with these disclosures and information about your rights and how to exercise them, should you choose to do so.

Categories of personal information we collect

We may collect the categories of personal information described in the personal information we collect section of this policy. These categories are classified under the CCPA as follows:

Personal Information under CCPA

Categories of Personal Information

Identifiers

Name, mailing address, email address, cell phone number, electronic serial number (“ESN”) or International Mobile Equipment Identity (“IMEI”), device serial number, and media access control (“MAC” address), CallerID / ANI (Automatic Number Identification) information

California Customer Records personal information categories

Name, mailing address, email address, cell phone number, electronic serial number (“ESN”) or International Mobile Equipment Identity (“IMEI”), device serial number, media access control (“MAC”) address, CallerID / ANI (Automatic Number Identification) information, and financial information such as credit card number and debit card number

Commercial information

Records of products or services you have purchased from us

Internet or other similar network activity

Information we collect when you visit our websites or use our mobile applications: IP address, unique device identifier, the content of web pages, transactions with APIs (Application Program Interface), hardware information, hardware and system settings, browser type, browser language, the date and time of your request, referral URL, cookies, and pixel tags

Geolocation Information

GPS, cell tower, and Bluetooth location data if you enable geolocation on your device operating system and are you using a location-based service. You may turn this off at any time within the device settings

Sensory information

Audio information from customer interactions with call-center representatives, audio/video inside our store locations, or photos of your device taken by a service provider to confirm that it was damaged and has been repaired

Inferences from Personal Information

Inferences we draw from the personal information we collect from you to potentially offer products or services that we believe would be a good fit for you

Categories of sources of personal information

We collect personal information from the following categories of sources:

Directly from you;

Partners and affiliates that assist us in providing products and services to you;

Non-affiliated companies to assist us in providing, maintaining, and operating our services or marketing; and

Non-affiliated companies that provide us with demographic information.

Business purposes for collecting personal information

We may use or disclose the personal information we collect for one or more of the following business purposes:

Fulfill a service or market a new service or product to you;

Establish and verify your identity;

Activate and maintain your account;

Provide technical support;

Protect and improve our services;

Offer updates, notices, and other information about applications and services available from iFixScreens.com or its affiliates as permitted by law. (Note: at any time you may choose to withdraw your consent to iFixScreens.com use or disclosure of your personal information for marketing and promotional purposes by contacting us as outlined in the Contact Us section of this Policy);

Respond to your questions, inquiries, comments, and instructions;

To enforce the applicable Terms and Conditions;

Comply with the law and defend our rights;

Track and analyze de-identified data and provide such data to third parties that provide services to iFixScreens.com;

Protect against fraud and potential fraud;

Notify you of any known breach of your personal information; and

Maintain the security and integrity of iFixScreens.com systems and services.

Disclosure of personal information for a business purpose

We may disclose your personal information to the following categories of third parties:

Non-affiliated companies to assist us in providing, maintaining, and operating our services or marketing. These companies are required to comply with the principles set out in this policy and only use such information for the purposes for which it was provided to them; and

A third-party, in the event of proposed or actual purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, merger, amalgamation, or any other type of acquisition, disposal, transfer, conveyance, or financing of all or any portion of its business or of any assets or shares of our business or a division thereof in order for you to continue to receive the same or similar products and services from the third-party. In such an event, we will provide notice of any material change to this policy, or our Services, in the manner described in this Policy. In these circumstances, Personal Information may be shared with the actual or prospective purchasers or assignees, or with the newly acquired business.

We may disclose the following categories of personal information to third parties for a business purpose:

Identifiers;

California Customer Records personal information categories;

Commercial information;

Internet or other similar network activity;

Sensory information (i.e., audio information); and

Inferences are drawn (e.g., preferences) from personal information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us here. You may also contact us by mail at iFixScreens.com, c/o Corporate affairs, 203 Centereach Mall, Centereach, NY 11720.

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