Is Your Samsung Smart Ring Losing Charge or Disconnecting? Here's What You Can Do!
The Samsung Smart Ring is one of the most talked-about wearables of the year. With a sleek design and advanced health-tracking features packed into a small form factor, it’s a significant step forward in wearable technology. However, like many first-generation devices, it's not without issues. A growing number of users have reported problems such as rapid battery drain and intermittent disconnection from smartphones.
If you're experiencing these challenges, it's important to understand what’s causing them and what steps you can take to fix the situation. In many cases, these issues can be resolved with simple solutions.

Key Takeaways
- Samsung Smart Ring issues are often linked to sensor usage, syncing, or charging problems.
- Disconnection issues usually stem from low battery, interference, or outdated software.
- Simple fixes like restarting, updating, and cleaning contacts solve most problems.
- For persistent issues, professional repair services like iFixScreens are the best solution.
Understanding Battery Issues in the Samsung Smart Ring

Despite being designed to last several days on a single charge, some users are noticing that their Smart Ring struggles to hold power for even a full day. Here are the most common reasons this might happen:
1. Intensive Sensor Usage
The ring’s sensors for heart rate, temperature, sleep tracking, and SpO2 can consume a significant amount of power when used continuously. When multiple features are enabled at once, battery life is naturally reduced.
2. Constant App Syncing
The ring syncs data to the Samsung Health app via Bluetooth. If this process happens frequently or is interrupted by connection errors, the battery may deplete faster than expected due to repeated sync attempts.
3. Charging Malfunctions
Charging problems may be caused by dirty or misaligned contacts, a faulty charger, or a damaged charging cable. These issues can prevent the ring from charging properly or fully, leading to performance problems.
4. Software and Firmware Bugs
Outdated firmware or app glitches can affect how the ring uses power. Sometimes, battery drain is caused not by hardware, but by the software trying to perform actions repeatedly due to errors.
Common Causes of Disconnection Issues

Another major complaint is that the Samsung Smart Ring occasionally disconnects from the paired phone. Here are some possible causes:
1. Bluetooth Interference
Devices operating on similar frequencies or nearby wireless signals can interfere with the Smart Ring’s Bluetooth connection. In environments with multiple devices, connectivity may become unstable.
2. Low Battery Impacting Bluetooth Stability
When the ring’s battery is low, its ability to maintain a stable Bluetooth connection may be reduced. You might experience frequent disconnections even before the battery completely runs out.
3. Software Compatibility
Disconnections can also occur if your smartphone or the Samsung Health app is not updated. Mismatched firmware and app versions may result in failed communication between the devices.
4. App Limitations
If the app is restricted by the phone’s battery optimization settings or background activity restrictions, the connection may break when the app is not actively running.
Troubleshooting Steps You Can Try

Before assuming there is a serious issue, try these troubleshooting tips to resolve basic battery and connectivity problems:
Restart both the Smart Ring and your smartphone
Unpair and re-pair the device using the Bluetooth settings and Samsung Health app
Ensure the ring and app are both updated to the latest versions
Disable unnecessary tracking features if you don’t need constant updates
Clean the charging contacts using a microfiber cloth
Avoid using multiple Bluetooth devices simultaneously when syncing
These steps are usually enough to fix short-term issues or bugs caused by software updates.
When to Seek Professional Help

If your Samsung Galaxy Ring isn’t performing as expected, it may be due to a hardware issue. iFixScreens can help with expert repair services for smart devices, including wearables like smartwatches and smart rings. Our technicians can diagnose battery or sensor problems, fix charging issues, perform firmware recovery, and more.
With same-day service available, plus mail-in repair options, getting your Galaxy Ring fixed is simple and reliable. Visit any nearest iFixScreens store for professional Samsung Galaxy Ring repair backed by clear diagnostics and high-quality service.
Final Thoughts
The Samsung Smart Ring offers powerful functionality in a small, stylish package - but like all new technology, it can come with its share of challenges. Battery drain and disconnection issues can often be resolved through simple troubleshooting steps. But if the problem persists, turning to professionals like those at iFixScreens ensures you get expert guidance and service you can trust.
A wearable device should work for you, not against you. Don’t let technical problems interfere with your health tracking and daily convenience - get the support you need to keep your Smart Ring functioning at its best.
FAQs
Q: Why is my Samsung Smart Ring not charging?
A: It may be due to dirty charging contacts, a faulty dock or cable, or an internal battery issue. Clean the contacts and ensure proper alignment.
Q: Why does my Samsung Smart Ring keep disconnecting?
A: Low battery, Bluetooth interference, outdated software, or restricted background activity in the Samsung Health app can cause disconnections.
Q: How long does the Samsung Smart Ring battery last?
A: Typically 5–7 days, depending on usage and active tracking features.
Q: How do I charge the Samsung Smart Ring?
A: Place the ring on its charging dock, connect the cable to a power source, and ensure correct alignment for charging.
Q: Can iFixScreens repair the Samsung Smart Ring?
A: Yes, iFixScreens can diagnose and repair charging issues, battery faults, and hardware problems for Samsung wearables.