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AirPods Not Connecting? Here Are 5 Easy Steps To Solve If Your AirPods Are Not Connecting!

Are you feeling frustrated when your AirPods won't connect to your device? A seamless connection is crucial whether you're watching a movie or on an important call. Don't worry – our comprehensive guide will help you troubleshoot and fix AirPods connection issues with your iPhone, iPad, iPod touch, and Mac computer.

Troubleshooting AirPods Connection to iPhone, iPad, or iPod touch

Step 1: Restart Your AirPods

To troubleshoot AirPods connection problems, initiate the first step by restarting them. Follow these straightforward instructions based on your AirPods model:

  • For AirPods: Insert your earbuds into their case and close the lid for at least 15 seconds. Then, attempt to reconnect them.

  • For AirPods Max: Retrieve the right headphones, and press and hold the noise control button and Digital Crown simultaneously until the light near the charging port flashes amber. Release both buttons promptly. Now, try reconnecting your AirPods to your device.

Step 2: Check Your Bluetooth

If Bluetooth is inactive, your AirPods won't function. To verify Bluetooth settings on your iPhone, iPad, or iPod touch, adhere to these steps:

  1. Navigate to Settings.

  2. Select Bluetooth.

  3. If the button appears grayed out, tap it to activate Bluetooth (the color will shift to green).

Step 3: Check the Charge

Insufficient charge can also cause AirPods connection issues. Here's what you can do to check the charge:

  • Check the charge on your AirPods case: Open the lid with your AirPods inside. If you see a small green light, it means they are fully charged. An amber light indicates they need to be set.

  • Check the charge using your iPhone, iPad, or iPod touch: Confirm that Bluetooth is enabled, place your AirPods in their case, hold it near your device, and open the lid. Wait a few seconds, or you can also press the noise control button, and a pop-up will tell you the charge status of your AirPods and the case.

Step 4: Check for Updates

Outdated software can cause connectivity issues. Ensure that your iPad, iPhone, or iPod touch are of the latest versions of OS by following these steps:

  1. Back up your device to avoid data loss.

  2. Connect your device to power and Wi-Fi.

  3. Go to Settings.

  4. Tap on General.

  5. Select Software Update.

  6. If an update is available, click Install or Download and Install, depending on the options.

Step 5: Check Your Connection

Sometimes, AirPods may be paired with another device, causing connection problems. Here's what you can do to troubleshoot this issue:

  • Put your AirPods in the charging case, wait a moment, and then take them out again to reconnect to your device.

  • If you are near other devices while trying to connect, turn off Bluetooth on those devices.

  • Confirm that your AirPods are selected as your audio device by accessing Control Center, tapping and holding the group of controls, selecting AirPlay, and choosing your AirPods from the list.

Step 6: Reset Your AirPods

If the preceding steps didn't solve the problem, resetting your AirPods could be the solution. Here's the reset process:

  1. Shut the lid of the AirPods case for 15 seconds, then open it.

  2. Press and hold the setup button on the charging case for 10 seconds. The status light will flash white, signifying your AirPods are ready to connect.

  3. With the case open and your AirPods inside, position the case near the device you wish to connect to.

  4. Follow the onscreen instructions and test your AirPods.

Airpods Not Connecting? Here Are 5 Easy Steps To Solve If Your Airpods Are Not Connecting!

Troubleshooting AirPods Not Connecting to Mac

Step 1: Check for Mac Updates

Before troubleshooting AirPods connection issues on your Mac, ensure your operating system is current. Follow these steps:

  1. Choose "System Preferences," which is at the top-left corner of your screen.

  2. Click on "Software Update."

  3. If updates are available, click "Update Now" or "Upgrade Now" depending on the type of update.

Step 2: Check the Charge

Similar to troubleshooting with an iPhone, iPad, or iPod touch, check the charge of your AirPods and charging case. Open the case lid with your AirPods inside; if you see a small green light, they are fully charged.

Step 3: Check Your Mac Bluetooth

To ensure that your Mac's Bluetooth is turned on:

  1. Go to the Apple menu and select "System Preferences."

  2. Click on "Bluetooth."

  3. If the pop-up window shows Bluetooth is off, click "Turn Bluetooth On."

Step 4: Check Your Mac Connection

Ensure your AirPods are paired with your Mac using these steps:

  1. Place your AirPods in the case and open the lid.

  2. Press and hold the setup button on the back of the case or the noise control button (on AirPods Max) until the status light flashes white.

  3. Go to the Apple menu > System Preferences > Bluetooth on your Mac.

  4. Choose your AirPods from the list.

  5. If listed but not connecting, click the "X" next to them to remove them.

  6. Close the case.

  7.  Please wait 15 seconds and then reopen it.

  8. Press and hold the setup button on the charging case for 10 seconds. The status light should flash white.

  9. With the case open and AirPods inside, position it near your Mac.

  10. Follow onscreen instructions and test your AirPods.

Final Thoughts

We hope this comprehensive guide has helped you troubleshoot and fix AirPods connection issues with your iPhone, iPad, iPod touch, and Mac. Remember to restart your AirPods, check Bluetooth settings, ensure sufficient charge, install updates, verify connections, and reset if necessary. 

If troubleshooting doesn't resolve the issue, seek assistance from experts. For further help, consider reaching out to a professional at your nearest iFixScreens location.


Q: How do I fix AirPods that won't connect?

A: If your AirPods won't connect, remove them from your ears and place them back in the charging case for 10 seconds. Restart your device and try connecting again.

Q: How do I connect my AirPods and iPhone or iPad?

A: To connect your AirPods to your iPhone or iPad, open the case with your AirPods inside, then unlock your device and hold it close. Follow the onscreen instructions to connect your AirPods.

Q: How do I troubleshoot AirPods connection to my Mac?

A: If you're having trouble getting your AirPods to connect to your Mac, make sure your macOS is compatible with your AirPods and working correctly. You can also try unpairing them and then reconnecting.

Q: What should I do if my AirPods indicate that they are connected, but there is no sound?

A: If your AirPods indicate that they are connected, but you can't hear any sound, check the volume on your device and make sure your AirPods are correctly inserted in your ears. You can also try swiping up from the corner of the screen to access the audio settings and adjust the output.

Q: How can I fix the problem if my AirPods suddenly stop working?

A: If your AirPods suddenly stop working, try placing them back in the charging case for a while, then remove them and try using them again. You can also check for updates and ensure your AirPods are properly synced with your device.

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About the author

Ravi Shah

Ravi is the head of Content Strategy at iFixScreens Corporate. With over a decade of experience writing technical content for his readers, Ravi has helped thousands of readers with helpful content, tips, and tricks. He mainly writes content related to gadget repairs, such as iPhones, Smartphones, tablets, and laptops.

Question? Send me an email info@ifixscreens.com