5 Common Samsung Phone Problems and How to Fix Them Fast (2025 Guide)
Samsung smartphones are packed with powerful features, advanced AMOLED displays, and reliable performance. Still, even the best Samsung Galaxy phones can develop issues over time. Many users search for help when their Samsung phone screen freezes, battery drains too fast, Wi-Fi stops working, or apps keep crashing.
This guide covers the five most common Samsung phone problems in 2025 and explains how to fix them step by step. These solutions apply to popular models including Samsung Galaxy S23, S22, S21, A55, A34, A14, and Ultra series.
Key Takeaways
- Power button not responding due to software conflicts
- Samsung screen freezing or not responding to touch
- Battery draining fast or phone overheating
- Wi-Fi and mobile network connectivity issues
- Software lag and frequent app crashes
1. Power Button Not Working & Bixby Conflicts
A Samsung power button that feels unresponsive often points to a software conflict, not physical damage. Many users mistake accidental Bixby activation for a faulty button.
How to Fix a Samsung Power Button Issue
Force Restart
Press and hold Volume Down + Power for 10–15 seconds.
This clears temporary system glitches.
Remap the Side Key
Go to Settings > Advanced Features > Side Key
Change long-press behavior to “Power Menu” instead of Bixby.
Clean the Button Area
Use a cotton swab with 90% isopropyl alcohol to remove dust and oils.
If these steps don’t work, consider visiting a Samsung repair store near you for further help.
2. Samsung Screen Freezing, Touch Issues & Display Glitches
Samsung phones use AMOLED displays, but screen freezing, black screen issues, or touch not responding can occur—especially after updates or accidental drops.
These problems are commonly reported on Samsung Galaxy S21, S22, and S23 models.
How to Fix a Samsung Screen That Is Not Responding
Boot Into Safe Mode
Press and hold the Power button.
Tap and hold “Power Off” until Safe Mode appears.
If the screen works normally, a third-party app is causing the issue.
Change Refresh Rate
Go to Settings > Display > Motion Smoothness
Switch from Adaptive (120Hz) to Standard (60Hz).
Check for Hardware Damage
Green lines, flickering, or visible cracks indicate display failure.
Screen replacement is the most reliable fix in such cases.
For screen-related problems that require professional help, visit our Samsung screen repair services.
3. Samsung Battery Draining Fast & Overheating
One of the most searched complaints is Samsung battery draining fast, often accompanied by overheating. Background activity and performance settings usually cause this problem.
How to Fix Samsung Battery Drain Issues
Enable Deep Sleeping Apps
Go to Battery and Device Care > Battery > Background Usage Limits
Add unused apps to Deep Sleep.
Disable Always On Display
Always On Display can drain 1–2% battery per hour.
Turn it off under Lock Screen settings.
Use Protect Battery Feature
Enable Protect Battery to limit charging to 80% or 85%.
This slows battery degradation over time.
If battery issues persist, consider our Samsung battery replacement services.
4. Wi-Fi and Network Connectivity Problems
After Android updates, many users report Samsung Wi-Fi not working, dropped calls, or unstable 5G connections. This affects both budget and flagship devices.
How to Fix Samsung Wi-Fi & Network Issues
Reset Network Settings
Go to Settings > General Management > Reset
Select Reset Network Settings
This removes saved Wi-Fi and Bluetooth data.
Toggle Airplane Mode
Turn on Airplane Mode for 10 seconds.
Turn it off to refresh network connections.
Disable Wi-Fi Calling
Open the Phone app settings.
Turn off Wi-Fi Calling if calls frequently drop.
5. Software Lag & Frequent App Crashes
If your Samsung phone feels slow or apps crash frequently, cached data and background processes are often responsible. This affects models from Samsung A14 to Galaxy Ultra.
How to Fix Samsung Software Lag & App Crashes
Wipe Cache Partition
Turn off the phone.
Connect it to a PC using a USB cable.
Hold Volume Up + Power to enter Recovery Mode.
Select Wipe Cache Partition (no data loss).
Update Galaxy Store Apps
Samsung system apps update through the Galaxy Store, not just Google Play.
Open Galaxy Store and update all apps.
Increase RAM Plus
Go to Device Care > Memory > RAM Plus
Increase virtual RAM to improve multitasking.
Final Thoughts:
Samsung phones are reliable, but long-term use, updates, and daily wear can lead to performance issues. Knowing how to troubleshoot screen problems, battery drain, Wi-Fi connectivity issues, and software glitches can significantly extend your device’s lifespan.
If troubleshooting does not resolve the problem, professional Samsung repair ensures safe fixes without risking data loss.
FAQs: Samsung Phone Problems & Solutions
Q. What are the most common Samsung phone problems?
A. The most common Samsung phone issues include screen damage, battery drain, Wi-Fi connectivity problems, overheating, and app crashes.
Q. Will I lose data if my Samsung screen is replaced?
A. No, screen replacement does not affect internal data. Backups are recommended for added safety.
Q. Why is my Samsung phone battery draining so fast?
A. Background apps, Always On Display, and aging batteries are common causes of rapid battery drain.
Q. How do I fix Samsung Wi-Fi not connecting?
A. Restart the device, reset network settings, or disable Wi-Fi Calling if the issue continues.
Q. How do I stop Samsung apps from crashing?
A. Update apps and system software, clear cached data, and wipe the cache partition if needed.