PS5 Stuck? Fix Common PS5 Issues and Learn When You Should Factory Reset!
If your PlayStation 5 is frozen, stuck on a screen, running slowly, or not turning on, don’t panic. These issues are common and can often be fixed without needing to reset the whole system.
Key Takeaways
- Most PS5 problems are software-related and can be fixed easily.
- Always try Safe Mode options before resetting.
- Factory reset only when absolutely necessary.
- Back up your data before making any major changes.
- Keep your system cool and updated to avoid issues.
Common PS5 Issues and Easy Fixes
1. Frozen or Not Responding
Problem: Your PS5 is stuck on a screen, and the controller doesn’t do anything.
Fix:
Hold the Power button on the console for about 10 seconds until it turns off.
Wait a few seconds, then turn it back on.
2. Slow Performance or Lag
Problem: Games or menus are slow or freezing.
Fix:
Restart your PS5.
Check for system updates:
Go to Settings > System > System Software > System Software Update.
Make sure your game is updated too.
3. Error Codes or Crashing Games
Problem: You see strange error codes or your games crash often.
Fix:
Reinstall the game giving you trouble.
Check if your system has enough storage.
Rebuild the database
Turn off the PS5, then hold the power button until you hear two beeps (this opens Safe Mode).
- Connect your controller with a cable, then choose Rebuild Database.
4. No Display on TV
Problem: The PS5 is on, but your screen is black.
Fix:
Make sure the HDMI cable is connected properly.
Try a different HDMI port on the TV.
Boot into Safe Mode (hold the power button until 2 beeps), then choose Change Video Output > Change Resolution.
When Should You Factory Reset Your PS5?
Only use a factory reset if:
All other fixes fail.
You’re selling or giving away your PS5.
There’s a serious system problem that doesn’t go away.
What does a Factory Reset do?
It erases everything on the console - games, accounts, saved data, and settings - and restores the PS5 to its original state.
How to Factory Reset Your PS5
- Go to Settings > System > System Software > Reset Options.
- Select Reset Your Console.
- Choose Reset and confirm.
Or use Safe Mode
- Turn off the PS5.
- Hold the power button until you hear 2 beeps.
- In Safe Mode, choose Reset PS5 (Reinstall System Software).
Make sure to back up your data first, using cloud save or USB drive if you have a PS Plus subscription.
Final Tips
- Keep your PS5 software up to date.
- Keep the system cool - don’t block the vents.
- Avoid unplugging the PS5 while it's updating.
Still Not Working?
If your PS5 still doesn’t work even after trying all of this, then it may be a hardware issue. In that case, it’s best to contact PlayStation Support for help.
For fast and affordable PS5 repair, visit your nearest iFixScreens store. Our expert technicians provide a free diagnosis, deliver high-quality repairs, and back their work with a 180-day warranty.
Final Thoughts
To prevent future issues, ensure your PS5 is always updated, do not clog its vents (it requires air flow to keep it cool), and do not shut it off when it's updating. These simple steps maintain the system's smooth operation.
FAQ's
Q: Will a factory reset fix my PS5?
A: Yes, it can fix serious software problems, but it deletes everything. Try other fixes first.
Q: How to remove PS5 cover?
A: Turn off and unplug your PS5, then gently slide the side panels off by lifting one corner and pulling down.
Q: Why did my PS5 freeze?
A: It may freeze due to bugs, overheating, full storage, or outdated software.