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5 Common Apple iPad Problems & How To Fix Them

The iPads by Apple continue to be among the top-performing tablets available. With global sales exceeding 350 million, there are currently several models to select from. Despite being well-engineered digital devices, these tablets are not exempt from occasional issues and glitches. 

To address these challenges, we have examined some common problems experienced with iPads and sought practical solutions. Resolving these issues may require more than a fundamental reset to restore your Apple iPad to optimal functionality. 

5 Common Apple Ipad Problems And How To Fix Them

Key Takeaways

  • Identify and resolve 5 common Apple iPad issues through our informative blog.
  • Get solutions to prevalent problems faced by Apple iPad users.
  • Learn step-by-step fixes for various iPad issues affecting performance.
  • Troubleshoot iPad problems like screen glitches, connectivity, and more with expert guidance.
  • Overcome challenges with your Apple iPad using practical solutions provided.
  • Discover tips and tricks to address common iPad concerns efficiently.
  • Equip yourself with the knowledge to tackle iPad problems and optimize its functionality.

iPad Frozen Screen or Unresponsive Touch:

Occasionally, you might encounter instances where your iPad screen becomes unresponsive and freezes, a frequently reported issue on Apple's support forum. While a specific app is often the likely cause, pinpointing the culprit can be challenging. If this freezing occurs repeatedly, it's advisable to take note of the running apps and attempt to uninstall them to check if this resolves the problem permanently. Regardless of the cause, the immediate steps to address a frozen iPad screen remain consistent.


  • Restart: Power off and on again. This often clears up minor glitches.

  • Force Restart: For newer iPads, press and release Volume Up & Down, then hold Power until the Apple logo appears. For older iPads, hold Home & Power together for 10 seconds.
  • Update iPadOS: Outdated software can cause problems. Go to Settings > General > Software Update.
  • If it's still frozen, you can visit iPad repair service near you.

iPad Wi-Fi Woes:

Many of you might have encountered difficulties connecting your iPads to Wi-Fi networks. Before delving into extensive troubleshooting, it is advisable to verify the Wi-Fi settings on the iPad are enabled. Additionally, confirming Wi-Fi accessibility on another device is worthwhile.


  • Check Settings: Ensure Wi-Fi is turned on in Settings > Wi-Fi.
  • Restart: A quick restart can refresh the connection.
  • Forget Network: If connecting to a specific network is problematic, "forget" it in Settings > Wi-Fi and reconnect.
  • Update iPadOS: Get the latest software for optimal performance.
  • Check Router: Issues might be router-related. Update its firmware or change the channel.
  • Contact ISP: If nothing works, consult your internet service provider for help.

If the steps above have not yielded results, you might want to attempt to connect your iPad to an alternative Wi-Fi network as a test. If the issue persists, contacting iPad repair in your area for further assistance is recommended.

iPad Charging Challenges:

If you encounter issues with your iPad not charging when connected to a power adapter, there could be a couple of reasons for this occurrence. If it fails to charge when connected to the computer, it may be due to the specific port being used. In such cases, trying the power adapter instead is advised.

You can determine whether the USB port on your computer is charging the iPad by observing the battery icon on the device. A charging indication, represented by the lightning symbol, confirms successful charging; otherwise, the display will indicate "Not charging." Some computer ports may lack sufficient Power to charge the iPad adequately, leading to a slower charging rate even if successful.


  • Wall Socket: Many USB ports lack enough Power. Plug your iPad directly into a wall outlet with the original cable and adapter.
  • Replace Cable & Adapter: Worn or damaged cables and adapters can cause charging issues. Try replacing them.
  • Contact Apple: If charging persists after using new accessories, your iPad might have a hardware problem. Contact Apple for support.

iPad AirDrop Issues:

iPad users experiencing issues with Airdrop, including the inability to send files or discover users, will want to try toggling Airdrop to Everyone.


  • Toggle Airdrop: Switch Airdrop to "Everyone" in Settings > General > Airdrop.
  • Restart Bluetooth & Wi-Fi: Turn off and on Bluetooth and Wi-Fi in Settings.
  • Force Restart Your Devices: Hold Power & Home on older iPads or follow the newer iPad force restart steps mentioned earlier.
  • Log Out & In to iCloud: Go to Settings > [Your Account], log out, and then log back in.
  • Update iPadOS: Bugs in older versions can affect Airdrop. Update to the latest version.
  • Reset Network Settings: Go to Settings > General > Reset > Reset Network Settings.

iPad Battery Draining Issue:

Battery draining problems in mobile devices are not always due to a bad battery or other damaged components. Many people who have encountered rapid battery-draining issues on their iOS devices found that software-related attributes are to blame.


  • Force Close Apps: Close unused apps to prevent them from draining the battery in the background.
  • Manage Battery Usage: Check battery usage in Settings > Battery. Identify and turn off battery-hungry apps.
  • Update Apps & iPadOS: Updates often include battery optimizations. Install them promptly.
  • Reset All Settings: Go to Settings > General > Reset > Reset All Settings. This resets settings to default without erasing data.
  • Factory Reset: As a last resort, you can restore your iPad to factory settings in Settings > General > Reset > Erase All Content and Settings. Remember to back up your data before doing this.

Other iPad Issues:

This guide covers common problems, but many others can occur. We have tried to include some more issues you might face with your iPad and make this blog a complete guide. 

iPadOS Update Issues:

This typically stems from not meeting the requirements for an update rather than being a permanent issue with your iPad. The solutions are:

  • Check iPad compatibility and battery level.
  • Update via Wi-Fi, disable VPN and turn off Low Power Mode.
  • Reset network settings or contact Apple support if iTunes/Finder doesn't recognize the iPad.

iPad Recognition Issue:

Specific individuals have experienced problems when connecting their iPad to a computer and launching iTunes, only to discover that the iPad is not detected. If iTunes or Finder fails to recognize your iPad, there are several troubleshooting steps you can attempt to address the issue. The solutions are:

  • Ensure proper charging and update iTunes/Finder.
  • Restart the iPad and computer, then reconnect with the "Trust this computer" prompt.
  • Refer to Apple's support article for further troubleshooting.

Slow iPad:

If you notice a decrease in your iPad's performance and encounter lag during navigation, there are a few remedies to consider. You may have too many processes running. The solutions are:

  • Close unused apps and reset the iPad if needed.
  • Check storage and delete unnecessary files/apps.
  • Clear Safari cache or perform a factory reset (data backup recommended).

Cellular Data Drops:

Numerous iPad users have expressed concerns about frequent drops in cellular data connections. Naturally, the strength of the coverage in your location plays a significant role in this issue. If you experience better coverage with your phone on the same network but encounter difficulties with your iPad, a few troubleshooting steps can be attempted. Firstly, confirm in Settings > General > Cellular that it is enabled.

Consider restarting the device as well. If the issue persists, proceed with the steps outlined below.

  • Verify carrier settings and software updates.
  • Reseat the SIM card, reset network settings, or disable LTE.
  • Consider factory reset or contacting carrier/Apple support.

Random Crashes:

Many users of iPads experience sporadic crashes, wherein an app closes unexpectedly, or the iPad undergoes an abrupt restart. This issue tends to be more prevalent in older iPad models. To address the problem, you can explore various solutions. 

  • Force restart the iPad and update software/apps.
  • Precise Safari history/data or perform a factory reset.
  • Contact Apple if none of the above works.

Apple Pencil Problems:

We empathize with the frustration this problem can cause, especially considering that you likely purchased the Pencil specifically to pair with your iPad. We have various solutions to explore to restore the functionality of the two devices.

  • Confirm compatibility and restart the iPad.
  • Enable Bluetooth and reconnect the Pencil by forgetting and re-pairing.
  • Charge Pencil and double-check model compatibility.

Remember, troubleshooting steps may vary depending on your iPad model and issue. This summary provides a general overview of potential solutions.

Proactive Measures for a Smooth iPad Experience:

  • Regular Updates: Keep your iPadOS, apps, and carrier settings updated to prevent software glitches and improve performance.
  • Proper Maintenance: Avoid exposing your iPad to extreme temperatures or physical damage. Clean the screen regularly with a soft, dry cloth.
  • Cautious App Usage: Choose reliable apps from the App Store and avoid resource-intensive ones to optimize battery life and performance.

iPad Problems and how to fix them: Final Thoughts

Understanding and addressing standard iPad's problems and how to fix them for a seamless user experience. Following the troubleshooting steps and solutions outlined in this blog, you can overcome issues ranging from software glitches to hardware malfunctions.

Remember that proactive measures such as regular updates, proper maintenance, and cautious app usage can prevent many problems from arising in the first place. Should you encounter challenges with your iPad Pro, rest assured that with the proper knowledge and resources, it's a good idea to swiftly resolve them and continue enjoying the full capabilities of your device.


Q: My iPad won't charge. What should I do?

A: If your iPad won't charge, try plugging it into the power adapter and make sure it's connected to a power source. You can also try restarting your iPad or using a different power adapter to see if that resolves the issue.

Q: How can I fix the iPad screen if it's unresponsive?

A: If the iPad screen is unresponsive, try restarting the device by pressing and quickly releasing the Volume Up button, then pressing and quickly releasing the Volume Down button, and finally, press and hold the Power button until the device restarts, and you see the Apple logo. If the issue persists, please contact iPad repair store for further assistance.

Q: What should I do if my iPad is not connecting to iTunes?

A: If your iPad is not connecting to iTunes, ensure you have the latest version of iTunes installed on your computer. Additionally, ensure that your iPad is compatible with the version of iTunes you are using. You can also try restarting your iPad and the computer and then attempting to connect again. If you still encounter issues, contacting Apple for further troubleshooting is a good idea.

Q: How do I troubleshoot common issues with my iPad?

A: To troubleshoot common issues with your iPad, you can try rebooting the device, forgetting and rejoining the Wi-Fi network, updating to the latest software version, or resetting the device's settings. If these steps do not resolve the problems, it's recommended to seek assistance from Apple support or any other local iPad repair store.

Q: What can I do if my iPad won't turn on?

A: If your iPad won't turn on, connect it to a power source and let it charge for a while. If the iPad still does not turn on, you can try restarting it by pressing and holding the Home and Power buttons simultaneously until you see the Apple logo. If these steps cannot fix the issue, it's advisable to contact Apple for further assistance.

Q: How can I fix an iPad battery that's draining quickly?

A: If your iPad battery is draining quickly, you can try closing any unnecessary background apps, adjusting the screen brightness, and disabling location services when unnecessary. It's also worth checking for any software updates that may optimize battery performance.

Q: How do I fix common Wi-Fi connectivity problems with my iPad?

A: To fix common Wi-Fi connectivity problems, you can try restarting your iPad, forgetting the Wi-Fi network and reconnecting, ensuring that the Wi-Fi router is functioning correctly, and checking for any interference affecting the Wi-Fi signal. If the issue persists, you may need to contact your internet service provider or Apple for further assistance.

Q: What should I do if my iPad shows the Apple logo and then turns off?

A: If your iPad shows the Apple logo and turns off, it could indicate a software or hardware issue. You can try restarting the iPad by holding the Power and Home buttons until the device restarts. If this does not resolve the problem, it's advisable to seek help from Apple support for further troubleshooting.

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About the author

Ravi Shah

Ravi is the head of Content Strategy at iFixScreens Corporate. With over a decade of experience writing technical content for his readers, Ravi has helped thousands of readers with helpful content, tips, and tricks. He mainly writes content related to gadget repairs, such as iPhones, Smartphones, tablets, and laptops.

Question? Send me an email info@ifixscreens.com