Ravi Shah

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6 Common iPhone X Problems And How To Fix Them

The iPhone X offers a high-quality user experience, but some common issues around this flagship smartphone have confused most users. Introduced in 2017, the iPhone X marked a significant departure from its predecessors with a stunning OLED screen and Face ID. The iconic home button was removed in favor of a continuous screen design.


Despite being over six years old, its sleek aesthetics and superior quality have maintained its popularity. However, like any smartphone, it may experience issues over time.


This blog highlights six common iPhone X problems and how to fix them.


1. Unresponsive Screen in Cold Temperatures

Many users report that the iPhone X becomes unresponsive in cold weather. While this issue often resolves quickly, some users experience prolonged freezes.


Potential solutions include:

  • Lock and unlock the screen to reset the display.
  • Store the phone in a pocket or close to your body to keep it warm.
  • Use a robust, insulated protective case to shield the phone from cold temperatures.
Unresponsive screen in cold temperatures

2. Screen Burn-In

Apple acknowledged that the OLED display in the iPhone X might develop "image persistence" or "burn-in" over time. This occurs when a static image remains on the screen too long, causing a permanent imprint.


Potential solutions include:

  • Reduce screen brightness via the Control Center.
  • Enable Auto-Lock (Settings > Display & Brightness > Auto-Lock) to prevent static images.
  • Follow Apple's guidelines to mitigate burn-in risk.
Screen burn-in

3. Battery Drain Issue

Older phones often experience battery drain. However, rapid battery depletion in a newer phone may indicate a problem.


Potential solutions include:

  • Update your iOS to the latest version for optimized energy usage.
  • Restart your iPhone by holding down the power and volume buttons.
  • Perform a factory reset after backing up your data.
  • Turn off Background App Refresh (Settings > General > Background App Refresh) or limit active apps.
  • Uninstall resource-intensive apps like Facebook and YouTube.
  • Enable Low Power Mode (Settings > Battery).
Battery Drain Issue

4. Face ID issue

Some users find Face ID unreliable or easy to bypass. For instance, someone could use your photo to unlock your phone.


Potential solutions include:

  • Ensure your surroundings are well-lit; avoid sunglasses or face masks.
  • Turn off "Require Attention for Face ID" (Settings > Face ID & Passcode).
  • Reset Face ID (Settings > Face ID & Passcode > Reset Face ID).
  • Check for software updates (Settings > General > Software Update).
  • If problems persist, visit an Apple Store or authorized service provider.
Face ID Issue

5. Impaired Speakers or Subpar Audio Quality

Dust and debris can affect the iPhone X's high-quality speakers, causing muffled or restricted audio.


Potential solutions include:

  • Adjust audio settings (Settings > Accessibility > Audio/Visual) to balance stereo sound.
  • Clean the speakers with compressed air or a toothbrush.
  • Turn off Bluetooth to prevent interference.
  • Clear the cache (Settings > iCloud > Manage Storage).
  • Set your phone to Recovery Mode if necessary.
Impaired speakers or subpar Audio Quality

6. Phone Not Charging Wirelessly

Some users experience issues with wireless charging, such as slow or interrupted charging.


Potential solutions include:

  • Test your charging cable, charger, or pad with another device.
  • Remove the case to avoid interference.
  • Reset your iPhone X by turning it off and on again or performing a force restart.
  • Contact Apple support if the problem persists.
Phone not charging Wirelessly

Other Common Problems

Accessory Not Optimized Error

This error message may occur when connecting an old or new accessory.

Solutions:

  • Ensure the connectors are clean. Examine the bottom port of your iPhone for dust or debris. If necessary, use an isopropyl alcohol solution with a soft material like a cotton swab or paintbrush to clean it gently.

  • If the error persists, visit the Apple Store for repairs. Corrosion might distort inner pins, especially if the iPhone X has been exposed to moisture.

Can't Update iOS

Difficulty downloading iOS 15 can occur.

Solutions:

  • Check available storage by going to Settings > General > iPhone Storage. Ensure there is enough space (2.2GB) for iOS 15. Clear space if needed.

  • Connect your iPhone to a charger and attempt the update again, ensuring a minimum 50% charge or a direct connection to a power source.

  • If there's insufficient room, update iOS via Finder on your computer, utilizing reserved space with MacOS assistance.

  • Restart your iPhone to address potential hindrances.

Performance Slowdowns or Stuttering

Lag and performance issues may arise over time.

Solutions:

  • Disable Peak Performance Capability if battery health is below 80% (Settings > Battery > Battery Health).
  • Ensure ample storage space.
  • Restart or reset the phone.
  • Consider a battery replacement.

Dropped Calls

Dropped calls can result from network issues.

Solutions:

  • Disable VoLTE (Settings > Cellular > Cellular Data Options > Enable 4G).
  • Restart the iPhone.
  • Reset network settings (Settings > General > Transfer or Reset iPhone).

GPS Not Working Properly

GPS accuracy or functionality issues can occur.

Solutions:

  • Enable Location Services (Settings > Privacy > Location Services).
  • Check for app updates.
  • Confirm the latest iOS update.
  • Toggle Airplane mode or reset location and privacy settings.

Touchscreen Not Responding or Ghost Touches

Some users experience touchscreen glitches.

Solutions:

  • Clean the touchscreen.
  • Remove screen protectors.
  • Change the phone case.
  • Restart or reset the phone.
  • Update to iOS 15.

Common iPhone X Problems: Final Thoughts

The iPhone X has proven revolutionary but is not exempt from joint issues. This guide provides practical solutions for charging complications, software updates, performance slowdowns, dropped calls, GPS inaccuracies, or touchscreen glitches. Following these steps can optimize your iPhone X experience and ensure trouble-free usage.


iFixScreens fixes all Apple iPhone models. Every iPhone repair includes free comprehensive diagnostics and a 180-day warranty on all parts. Most repairs are completed within 30 minutes or less.


FAQ's

Q: How can I fix volume issues on my iPhone X?

A: Restart your phone, ensure you have the latest software updates, and clean the speaker area.


Q: Why is my iPhone X wireless charging not working?

A: Ensure the charging pad is compatible, reposition the phone, restart it, or check for software updates.


Q: What should I do if I hear crackling sounds from my iPhone X speakers?

A: Restart your phone, install any available software updates, or contact Apple Support.


Q: Why is my iPhone X freezing frequently?

A: Restart your phone, free up storage, check for software updates, or reset your iPhone X settings.


Q: How can I fix slow wireless charging on my iPhone X?

A: Use a compatible charging pad, clean the phone and charging pad, restart your phone, and check for software updates.

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Ravi Shah

About the author


Ravi is the head of Content Strategy at iFixScreens Corporate. With over a decade of experience writing technical content for his readers, Ravi has helped thousands of readers with helpful content, tips, and tricks. He mainly writes content related to gadget repairs, such as iPhones, Smartphones, tablets, and laptops.


Question? Send me an email info@ifixscreens.com

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